When you get the keys

Before and after the purchase of a new home, you may have questions or concerns. That’s why we designed a printed guide to educate and inform every homeowner on every stage of the buying process. This guide explains what you need to know about potential changes, upgrades, colour selections, closing, after sales service and more.

Our Sales Representative and Service consultants are here to understand, guide and assess your needs. Whether you need assistance in selecting the home that’s right for you, or have questions regarding financial obligations, features and finishes, warranty, maintenance procedures, or legal questions, our consultants are here to provide you with answers and help you through the before and after buying process.

Once you’ve decided to purchase a new Baycrest home, our service consultants will register you into the Baycrest homebuyers resource Link. This link gives you an opportunity to get acquainted with our company’s processes and procedures.

We have also created helpful guidelines and handy tools that can help you through the closing process and all necessary information needed to make your experience enjoyable and hassle free.

Baycrest Homes is dedicated to your complete satisfaction, that’s why our Customer Service department will provide you with prompt and reliable service from the moment you move in to your new home and beyond.

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